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Privacy Policy

Last updated: 28th September 2026

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This privacy notice tells you what to expect us to do with your personal information.

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  • Contact details

Contact details

Email: info@theedensociety.co.uk

​1. What information we collect, use, and why.

 

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details

  • Date of birth

  • Health information (including dietary requirements, allergies and health conditions)

  • Information relating to loyalty programmes

  • Photographs or video recordings

  • Information relating to compliments or complaints

  • Information relating to sponsorship

 

We collect or use the following information for service updates or marketing purposes:

  • Names and contact details

  • Marketing preferences

  • Location data

  • Recorded images, such as photos or videos

  • Information relating to sponsorship

  • Records of consent, where appropriate

 

We also collect or use the following special category information for service updates or marketing purposes. This information is subject to additional protection due to its sensitive nature:

  • Racial or ethnic origin

  • Political opinions

  • Sexual orientation information

 

We collect or use the following information to comply with legal requirements:

  • Name

  • Contact information

  • Any other personal information required to comply with legal obligations

  • Safeguarding information

 

We collect or use the following information for recruitment purposes:

  • Contact details (eg name, address, telephone number or personal email address)

  • Date of birth

  • National Insurance number

  • Copies of passports or other photo ID

  • Employment history (eg job application, employment references or secondary employment)

  • Education history (eg qualifications)

  • Right to work information

  • Details of any criminal convictions (eg Disclosure Barring Service (DBS), Access NI or Disclosure Scotland checks)

  • Security clearance details (eg basic checks and higher security clearance)

 

We also collect or use the following special category information for recruitment purposes. This information is subject to additional protection due to its sensitive nature:

  • Racial or ethnic origin

 

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details

  • Address

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​2. Lawful bases and data protection rights.​

 

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

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Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

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  • Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.

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If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

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​​3. Our lawful bases for the collection and use of your data.

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Our lawful bases for collecting or using personal information to provide services and goods are:

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  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

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  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

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  • Recognised legitimate interests - our pre-approved purpose for collecting or using personal information to provide and improve products and services for clients are:

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We need to protect the physical, mental or emotional well-being of people who need extra support, or to protect them from harm or neglect (the ‘safeguarding condition’).

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  • Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability.

  • Public task – we have to collect or use your information to carry out a task laid down in law, which the law intends to be performed by an organisation such as ours. All of your data protection rights may apply, except the right to erasure and the right to portability.

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Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

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  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

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  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

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Our lawful bases for collecting or using personal information for legal requirements are:

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  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

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Our lawful bases for collecting or using personal information for recruitment purposes are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

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  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

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  • Recognised legitimate interests - our pre-approved purpose for collecting or using personal information for recruitment purposes are:

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Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

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  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.​​

​​4. Where we get personal information from.​

  • Directly from you​

 

5. How long we keep information.​

 

  • We will retain your personal data only for as long as is necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted.​​​

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6. Sharing your data.​​

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  • We do not sell or rent your personal information.

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We may share data with:​​

  • Trusted service providers (e.g. ticketing systems, payment processors, email platforms)

  • ​Venues and caterers (only when necessary for dietary or safety reasons)

  • All third-party providers are under strict data protection agreements.

7. How We Use Your Information

We use your personal data to:

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  • Process and manage event ticket purchases
     

  • Communicate important event updates (e.g. timing, cancellations, dietary reminders)
     

  • Send newsletters and marketing updates (only with your consent)
     

  • Manage community spaces such as WhatsApp groups or online events
     

  • Improve our website, events, and user experience

8. Cookies

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Our website uses cookies to enhance user experience and analyze traffic. You can manage your preferences or disable cookies in your browser settings.

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9. Children’s Privacy

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Our services are intended for individuals aged 18 and over. We do not knowingly collect data from minors.

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10. Changes to This Policy

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​We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

​How to complain.​

 

If you have any concerns about our use of your personal information, you can make a data protection complaint to us:

Email: Info@thesocialedit.co.uk

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If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. 

The ICO’s address:

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ICO Head Office
4th Floor, No.3 Circle Square
5 Hawkshaw Street
Manchester
M1 7BL

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Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complant

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